Thank you for your outstanding services for the logistics in conjunction with the Octapharma Academy course! The hotel was fantastic (so was the personnel), the food was superb and the dinner in the museum was a memorable evening. The guide was very good and he really contributed to our visit in Riga being nice and interesting. Also the evaluation from the participants of the course was very good. Everything worked out excellently and we were very pleased with the outcome.
I got client’s feedback yesterday!
They were very happy and liked Riga and the programme very much. They recommended to offer Riga as incentive destination as often as possible. I think this feedback is as positive as it could be, isn’t it! Their highlight was Sigulda Bobbahn as they did not imagine it to be that fast (I told them before!). I really hope to have more groups with you in the future as I know Riga as an extraordinary destination that is something new to most of our clients. Anyway, we posted Riga as our “Top Tipp” in our incentive newsletter. Let’s see what happens!
Mit freundlichen Grüßen / Kind regards
“Ich habe sehr positives Feedback zu unseren beiden Gruppen”,
Elisabeth G., Germany
“Nochmals auch auf diesem Weg herzlichsten Dank für deine sehr engagierte, sympathische und professionelle Unterstützung vor und während unseres Trips.
Wir haben viele positive Erinnerungen mitgenommen und das Feedback aus dem Team war auch hervorragend.
Besten Dank nochmals und wir freuen uns auf viele weitere Projekte mit euch.”
Harri P., Germany
“Just talked with customer and they were very satisfied with all services, than you!”
Tiina L., Finland
“We had 4 great days in Riga and we had some sunshine at least
The tour was great. “
Rikard N., Sweden
Feedback from participants at NATO Summit in Riga 2006
“I would like to thank you for your help that me and my colleague had such a wonderful time in Riga. It was really nice experience and we were impressed with your city. Hopefully we would be able to see it again, till then, I thank you once again.”
Mihael S, Slovenia
“On behalf of Hotel De Rome I wish to thank you for the cooperation in organisation of the accommodation for the NATO Summit guests in Riga.
I wish to point out the high professionalism of your colleague Ilze Drukmane. Ilze's gallant attitude as well as prompt response made cooperation between our enterprises most pleasant.”
Hotel de Rome, Latvia
Comments from clients served at the Ice Hockey World Championship in Riga 2006
“Just to say thank you for organising the hotel and tickets for me. The whole week was brilliant the games the weather, I don't think it has been that good since I came home has it?, the atmosphere in Riga with the fans from all the different countries having a good time together and a good hotel. (…)
Once again thank you for every thing.”
John S., UK
“It has been pleasure to me to meet you on Saturday. As the negotiation has been so long and so many words said, I felt little bit sorry after leaving the office that I haven’t thanked you personally for all collaboration you made for us during the months before WM. It has been really nice to have such partner, who comes with quick answers, wait with the dates of confirmations etc., etc. THANK YOU so much!!!
We had very nice time in Riga, weather as well, so the memories will be fine.
Looking forward to future contacts with you.”
Petr B., Czech Republic
“Thank you very much for changing our hotel. We are definitely ready for hockey and eager to come to Riga. Your services have been absolutely best quality.(I don’t know right adjective to describe how good you have been).
And I can’t thank you enough for all your efforts to make our hockey trip unforgettable.
Thank you very much.”
Mika L., Finland
“Thanks for excellent service and support!”.
“... my private group is now on its way back and they all told me how
wonderful the tours have been, how excellent the tour guide was etc. So they
were really pleased. I would like to thank you and your team for that!”
Wilfried S., Germany
Feedback from incentives and corporate events
“Nun sind die Tage in Riga schon wieder vorbei.
Herzlichen Dank für die tolle Betreuung und Ihren persönlichen Einsatz. Das
werden wir ganz sicher noch einmal mit Ihnen durchführen. Alle Gäste sind
mit glücklichen Gesichtern nach Hause geflogen.
Herzlichen Dank. Und noch einmal Danke für die gute Zusammenarbeit.”
“Once again, I would like to thank you for all your efforts and your intensive work in Tallinn. Due to your support, our customers enjoyed their stay in Estonia. We heard words like (sorry, I can’t translate this):
“Das ist nicht zu toppen !”
„Es war die beste Veranstaltung. „
„Ich habe lange nicht mehr so viel Spaß gehabt.“
The customers have never been in Tallinn and they were very interested in the Estonian culture and history.
The different stations combined with the beautiful weather built the basis for this wonderful customer event.
Please forward our feedback and many thanks to all the people involved. They all did a great job.
Hope to see you once again in Tallinn.”
Doris R., Germany
“Back in Frankfurt, I would like to take this opportunity to thank you all – also on behalf of our guests – for an unforgettable weekend in Riga!!
We were amazed about this beautiful and vibrant city, a dynamic, and open-minded place with very kind and friendly people - like you. Thanks so much for your hospitality, professionalism and all the time you spent with us to make this visit successful. Latvia Tours has definitely convinced us to sell this destination and promote it to our clients.
We sincerely hope to work with you in the near future on an incentive group or event in Riga!”
Max H., Germany
Comments from participants at the 3rd Men’s World Floor Ball Championship, Riga 2005
„Ich möchte mich nochmals im Namen der Mannschaft und der Verantwortlichen
recht herzlich bei dir für deine tolle Arbeit bedanken. Ohne deine
Unterstützung hätte das wohl alles nicht zu gut funktioniert.“
Jens H., Germany
„I would like to say thank you for good cooperation and help before and during the World floorball championship U19 in Latvia.
We were very satisfied and we appreciate your help.
I wish you all the best in future.”
Tomas F., Czech Republic